10/31/2023 0 Comments Pinball arcade machine for sale![]() We appreciate that, and though this happens rarely, if it does we’ll go out and take care of it. What we may feel is totally fine may not be to a client. Some of pinball restoration involves cosmetics elements, which can be subjective. Without going into all the details, in the end he claimed he wasn’t happy. I hope it’s telling that neither person has taken us up on the offer, even though it’s out in the open, right next to their complaint.Ī few years ago we shipped a high end pinball to someone it had extensive custom upgrades. All our newer systems use SSD drives, so there are now no moving parts and they are very reliable both of these are old systems that use physical hard drives. Despite this, I have offered in the open to send her a brand new board with easy instructions how to install it, so neither of us would be uncomfortable with my coming after all this. Really? I go into all the details at the complaint site if you feel you want more detail. She never called, and instead posted a negative review the next day. I won't go any further as I think you all get the point, but I did ask that she get hold of us when she would be home, and we would come out and take care of her. I would think this would be appreciated! She got very, very off the charts angry, and I suggested maybe we should reschedule for when it was convenient for her, as we want an adult home if there are children present. We have a strict policy that we will not enter a home if a parent isn’t present. I was told she wouldn’t be there, but that her kids would be. The morning of the service call, I asked for her address as I knew they had moved since we delivered the game. This one is so frustrating as we thought we were doing the right thing! We were set to go repair a woman’s considerably out of warranty game at no charge. But still, it has concerned a few people and I felt we should address it. ![]() Saying we sell “old broken down junk”, we suspect it’s a troll posting. If you find the review, you’ll see all this. It was way, way out of warranty based on the date he is saying it was bought, but just so people know, we posted that if he would contact us, we would send him a new board for free, and he didn’t even need to send his back. But, assuming he’s for real, let me say this: we offered to send him a brand new board for a very old system he claims he has. One was never verified as being an actual client.Ī gentleman claims we would not service his game, and that we sell “old broken down junk.” If we did, I wonder how he would know that? And yes, if a client wants a vintage game, restored by us, it's used by nature but it's also what they asked for! All our multi games are custom built and brand new, so his comment wouldn't even apply to what he bought. I know people are busy, so let me just briefly address them…if you have seen them, you will likely know which response goes with which comment, and I have addressed them on the web sites they reside, along with free remedies that none have taken us up on. I think one complaint is too many, but know we really do try! One ended up being an attempt at a scam, but there is sits so I have to address it. We’ve been in business since the late 80’s. You might need your game fixed 5, 10 or 20 years from now and you have to trust who you buy from. ![]() We certainly have nothing to hide, and it's totally fair that people ask. ![]() So, I thought I would just openly put it out here on our site. I’ve had a few calls from people who wanted to order, but also wanted me to address a couple negative “reviews” that are floating around out there (there are good one’s too.they are at the bottom)! I'm so grateful that each time I explained what happened, the few that have asked did order from us. I hope common sense dictates we would be here still if we didn't satisfy 99% of our clients. Hello Folks! Before the fun of seeing all our fun toys, may I address something openly? I've sold, literally, thousands of games in the last 35 plus years, with very few issues. A QUICK NOTE REGARDING COMPLAINTS/REVIEWS, SINCE SOME PEOPLE
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